Navigating the Healthcare System
As Dr. Linda, a clear-thinking PCP observes in this piece, many patients need help in negotiating the complexities of the “Healthcare System.” Translated, this means that getting procedures, medications, etc. authorized for payment can be a real challenge. She goes on to point out, however, that there are principles for patients to follow in getting this accomplished. Educating patients on these principles, motivating them to stay in the fight and to ask for help if necessary are all important pieces of this puzzle.
Bottom Line. I keep thinking that if we turned this navigation challenge over to Amazon to solve, they could readily develop a painless way for patients to work the healthcare system to get what they need.
Some out-of-the-box thinking is clearly required here!